Frequently Asked Questions

As a primary local business, do I need this?

Mobile is very important for local businesses. When your customers are out and about, they could be looking for the closest business of your type, from gas stations and restaurants to legal or medical help. In fact 95% of smartphone users have looked for local information on their phones.
Source: Google, “The Mobile Movement: Understanding Smartphone Users,” 2011

Here are some addtional Mobile Usage Facts:

  • By 2015, mobile commerce will reach $119 billion worldwide.
  • 85% of Americans age 18 and over have a mobile phone.
  • 68% of people over age 65 have mobile phones.
  • 65% have read product reviews on their phones.
  • 61% of Smartphone users call a business after searching & 59% visit the location.
  • 50% of all mobile searches lead to a purchase.

 

I can’t afford to build a mobile site. Can it wait?

Sure it can wait…if you’re willing to risk missing out on a ton of business. Soon, more people will be accessing the Internet from mobile devices than desktop computers. By 2015, mobile commerce will reach $119 billion worldwide. Can you afford to wait while your competitors beat you to the punch?

How can I tell if my customers are using mobile phones to look for me?

Your desktop site analytics can tell you a lot about how people are accessing your site. Look for searches coming from mobile operating systems and determine what percentage of your total traffic this is. Also note what these users are looking for – this will help you prioritize the right info and features when you build your mobile-friendly site.

I don’t think my customers are mobile. Isn’t that mostly for teenagers?

Mobile is very important for local businesses. When your customers are out and about, they could be looking for the closest business of your type, from gas stations and restaurants to legal or medical help. In fact 95% of smartphone users have looked for local information on their phones.

Source: Google, “The Mobile Movement: Understanding Smartphone Users,” 2011

Q: Do text credits expire?

A: All monthly text credits are reset at the beginning of you billing cycle and do not carry over.

Q: How many key words can I have?

A: You may add unlimited keywords to your provision dedicated text marketing number.

Q: Is there a contract?

A: No, Although there is a signed agreement and automatic monthly billing for convenience, we do not require any long term contract. Once our clients see how powerful of a marketing platform MobiCard™ is they instantly can recognize the value and can easily appreciate the return on investment our service provides. We therefore see no need to have long term contracts for our products and services. We do require 30 days notice cancellation period.

Q: How do I promote sign ups to populate my customer list to market to?

A: One of our sales reps will provide you with QR codes for your print media where customers will be directed to your Mobile Web App so they can sign up for your VIP offers. In addition, your sales rep will provide you with print ready marketing material such as table tents and signage to post throughout your business. In addition, any of your customers who visits your main website are directed to your Mobile Web App and can sign up for your text and email offers from there as well. 83% of local searches originating from smart phones it's a good bet that you will obtain a great many sign ups from your existing web traffic and from your website Twitter and Facebook pages.

Q: Can I upload a list of phone numbers that I already have from my customer list?

A: No, To keep inline with the FTC and to comply with the Mobile Marketing Association best practices policies, All text sign up must be initiated via phone optin.